Google+ is Where the Rich Get Richer

As the first couple of weeks wind down to a close, Google+ seems adamant on being more than just another flash in the pan. 10 million strong have joined the ranks at Google+ and Google co-founder/CEO Larry Page was certain to highlight these and other impressive numbers on the company’s quarterly earnings call Thursday.

The search giant though, known to favor large and reputable brands in the past, could be lending the same benefits in their new social network.

Identifying the Problem

In my previous post I made mention of how Google+ Streams can become overrun with updates coming from the same series of people.

The cause for this behavior in Google+ is due to user interaction on posts.

When someone with little to no following posts an update on Google+ it is often swept down the Stream because there is no one there to interact (+1, comment, share) the post.

When someone with a much larger following posts an update though – there are thousands upon thousands of people there to interact with the post. When they interact, the timestamp on the post is effectively changed, and the post then continues to stay at or near the top of your Stream view.

The Usual Suspects

Before I get into the list of offenders here, I want to say that I love these people. They are what make the Internet, our industry of search and social communities what they are. They’re not the problem themselves, they’re simply the poster children for it.

That said… Anytime I load up Google+, I’m guaranteed to see updates from Matt Cutts, Chris Pirillo, Robert Scoble, or Danny Sullivan.

I chose to see updates from these people in my Stream so if there’s anyone to fault, it’s me. The problem caused by the existing technology though is something I firmly believe should be changed or improved upon.

Class Structures & Celebrification

Intentional or not there’s a class structure created by the Google+ Stream system. On one hand, that’s okay. Online communities mimic offline communities and whether we like it or not, there’s certainly a class system in our offline society. On the other hand, I don’t believe that I should miss out on my connections’ updates and posts because more popular users are also active in the community.

Yet, that is exactly what happens.

In one of my Google+ posts tonight, Brian Chappel of Ignite Social Media presented the fact that celebrification in this social setting allows Google to push more traffic to Google properties – but at the cost of greater relevancy.

How the Rich Get Richer

The stats don’t lie.

Cutts, Scoble, Pirillo, Sullivan… These are all successful authors and their contributions to online industries are far reaching and have been for years. In other words, they’ve worked hard to get where they are today. They’re successful in life, in business… and in the Google Search Results.

The SERPs are where things come full circle.

Google+ and the +1 Button are all about personalized search results. If you’ve logged into Google Webmaster Tools recently, you’ve likely noticed that there’s some handy reports on the +1 button and how it has been used in conjunction with your site’s URLs.

Barry Schwartz describes these reports and highlights how popularity plays a role.

The Search Impact report gives you an idea of how +1′s affect your organic search traffic. You can find out if your clickthrough rate changes when personalized recommendations help your content stand out. Do this by comparing clicks and impressions on search results with and without +1 annotations. Google will only show statistics on clickthrough rate changes when you have enough impressions for a meaningful comparison.

The Activity report shows you how many times your pages have been +1′d, from buttons both on your site and on other pages (such as Google search).

Finally, the Audience report shows you aggregate geographic and demographic information about the Google users who’ve +1′d your pages. To protect privacy, Google will only show audience information when a significant number of users have +1′d pages from your site.

Note “significant number of users” and “how +1′s affect your organic search traffic.” In other words, the more +1 interaction, the more positive the influence on organic traffic. Rest assured, the most popular users in Google+ are also benefiting from having a more “significant number of users” accessing their content.

Highlighting this late Thursday night was Jason Calacanis who noted how much more traffic Google+ sent compared to other networks when it came to his shared content:

Google+1 is crushing Facebook and Twitter as a traffic referrer to the LAUNCH blog. It’s just insane the difference!

With 100k twitter followers I’m getting half the clicks as from Google+ with 10k followers. That’s 20x the effectiveness.

I’m getting 10x the traffic from google+ than Facebook and i have 5k facebook friends. That’s 15x more effective.

Same Old Battles Wage On
Five years ago webmasters and site owners put their energy into building quality backlinks. Today, those same people are putting more energy into the social marketing of their content. It’s all for the same reason, too – to climb the organic rankings and gain more exposure.

Unfortunately, larger sites are led by more popular people. In both cases – backlinks for sites and social interaction on Google+ posts – quantities will be higher for those already having that celebrity stature.

The end result remains the same.

Google employs an algorithmic imbalance that rewards bigger brands with broader reach and discards smaller organizations and individuals.


I’d like to thank Matt Crouch of SEO Video Corp for his observations and comments that helped lead to this post being written in the first place.

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A Strong Case for Google+ Stream Modifiers

Having already eclipsed the 10,000,000 user mark (including more than 2 million in the past 32-34 hours) – it’s clear that Google+ has more consumer support and interest than projects like Wave, Orkut and Knol.

With an incredible start out of the gate my mind has continued to race with thoughts as to how Google could innovate social experiences online through Google+.

The late Dr. Carl Sagan once said, “You have to know the past to understand the present.”

In the spirit of this quote I would like to present a case for how Google+ could use something successful from their past to improve upon the Google+ experience… Search modifiers.

The Background on Modifiers

Years ago when search modifiers were introduced on Google, they were primarily used by marketers and webmasters trying to perform research and analysis. Over time, savvy searchers also began using modifiers to shape the SERPs and find what they were looking for more quickly.

In no time at all, search modifiers were being used to do a number of things, including:

  • Locate Top Pieces of Content on Domains
  • Research Changes in Domain and URL Records
  • Check Indexing Status on Content
  • Locate Backlinks & New Link Opportunities
  • Find Duplicate Content and Plagiarism
  • Search for Specific Phrases & Strings
  • Exclude Keywords/Phrases from Results
  • Hone in on Domain Types (.gov, .edu, etc.)
  • Search for Specific File Types (PDF, DOC, Images, etc.)

Over time, Google’s Advanced Search page adapted to fit these needs and now anyone has access to those modifiers with the help of Google’s interface.

Google+ Streams

As new users jump onboard with Google+ they may find that their streams are different than they’d expect. It’s not a direct clone of the Facebook “News Feed” contents and in many cases old content you’ve already seen can bubble back up to the top. This happens most frequently if you’ve chosen to follow people with larger numbers of followers like Zuckerberg, Page, Brin, Scoble, etc.

As an example, my connections on Google+ are predominantly from the search or social industry, so I see Danny Sullivan and Chris Brogan appearing most often in my Stream.

For the sake of this discussion the Stream in Google+ is our search result page. It’s great, it works, and it provides with access to the top pieces of content. It just doesn’t provide us with refinement opportunities – and I can see many cases where users will want that.

Examples of Stream Modifiers

Here are some examples of Stream modifiers that I can see being introduced:

Search
I’m always amazed when Google products are lacking search functionality, so let’s start there. Streams are populated with all of your circles by default, so it’s easy to see what your connections are up to when you’re checking out the default Stream.

Wouldn’t it be nice to see what your users were saying about particular topics though? Using current headlines as an example, it would be great to search for these items across all of my circles to find and participate in discussions on certain topics:

  • World Cup
  • Hugh Hefner
  • Obama
  • All Star Game
  • Murdoch

Having a simple search query box would be an excellent way to provide this to Google+ users.

Time & Date Filtering
Twitter is all the rage when news is breaking. Real time hash tags and trending topics allow users to see that something abnormal is happening and actively being discussed. Think about how many news items Twitter has made you aware of. From celebrity deaths to impending natural disasters, Twitter makes it easy for people to see what’s happening now.

Google+ doesn’t quite do that, but it’s not because Google doesn’t know how. Even logged out Google SERPs allow you to customize the date range of the results you view when you search on Google – so why not provide something similar in Google+ Streams?

Display Toggles for Update Type
When it comes to Streams, there are five types of things you can share:

  • Text Updates
  • Photos
  • Videos
  • Links
  • Places

It would be great for Google+ to allow users to see all links shared in their Stream, all photos, videos, check-ins, etc.

Likewise, it’d be nice to filter out some of those updates to reduce the amount of noise when you’re trying to see what your friends and connections are up to.

The Users Interface

Here’s an example of what the Google+ interface could look like with integration of search and Stream modifiers:

Modified Google+ User Interface (Click to Enlarge)

What Stream Modifiers Would You Like to See?

Share your thoughts on what you’d like to see below in the comments.

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The Elephant in the Google+ Huddle: Community Monetization

Google+ invites have circulated for a couple of weeks now and as the exclusivity begins to wane, curiosity of Google+’s evolution is on the rise. One thing that seems incredibly common is that Streams are too frequently populated with updates on Google+ itself – something that many users have begun to find quite annoying.

Suspiciously absent in all the Google+ talk is an active discussion of how Google plans to make money with their social network. [Read more...]

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MySpace Tom’s Words of Wisdom on Google+ and Facebook’s Future

I never thought I’d come back to the blog after a two year, one month and nineteen day hiatus to blog about Tom, the awkward looking friend we all popped our MySpace cherry with. But I have, and with that said, I’d like to buy Tom Anderson a beer for providing some interesting perspective on Facebook, Google+ and the topic of social media innovation. [Read more...]

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